Privacy Policy

Information We Collect

• Contact details: name, email, phone number, and company name.
• Account and billing details when you sign up for a plan.
• Call and messaging data you choose to process through HandyCall.
• Usage data and device information for security and performance.

How We Use Information

• Provide and improve HandyCall services.
• Deliver customer support and operational notifications.
• Maintain security, prevent abuse, and comply with legal obligations.

SMS and Communications

If you opt in to the HandyCall Appointment SMS program, we send transactional text messages including appointment confirmations, reminders, reschedule and cancellation notices, and appointment request status updates. Message frequency varies based on your appointment activity (typically 1–3 messages per appointment). Message and data rates may apply.

To opt out at any time, reply STOP to any message. For help, reply HELP or contact us at hello@handycall.org.

No mobile opt-in data or mobile phone numbers collected through the SMS opt-in program will be shared with or sold to third parties or affiliates for marketing or promotional purposes.

Data Sharing

We do not sell your personal information. We share data only with service providers needed to operate HandyCall (such as hosting, analytics, and communications) or when required by law. Mobile opt-in data is never shared with third parties or affiliates for marketing or promotional purposes.

Data Retention

We retain data only as long as needed to provide services, meet legal requirements, or resolve disputes. You can request deletion by contacting support.

Your Choices

• Request access, correction, or deletion of your data.
• Opt out of SMS by replying STOP.

Contact

Questions about this policy? Email hello@handycall.org.